Privacy Policy
At Prime Time Oil Change, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we handle the information collected from our customers and website visitors.
1. What Data is Collected
We collect information necessary to provide our mobile oil change services, including your name, contact details (phone and email), vehicle information (year, make, model, and engine), and service location. We may also collect payment information when you book a service.
2. How Your Data is Used
The information we collect is used to process your service requests, confirm appointments via SMS, provide estimates, and ensure our technicians reach the correct location. We may also use your contact details to send service reminders or updates regarding your vehicle maintenance.
3. Information Sharing
We do not sell, trade or rent your personal information to third parties. We may share information only to source parts and supplies, when required by law to protect our rights and safety.
4. Third-Party Services
We may work with third-party service providers to facilitate our business, such as payment processors, SMS notification platforms, and analytics tools. These partners only have access to the data required to perform their specific functions and are obligated to protect your privacy.
5. Cookies and Tracking
Our website uses cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and understand how visitors interact with our content. You can manage your cookie preferences through your browser settings.
6. Communications
By providing your contact information, you consent to receive appointment confirmations via email and or/text message, service reminders, follow-up communications about your service. You may opt out of marketing communications at any time by contacting us.
7. Your Rights
You have the right to access your personal information, request correction of inaccurate information, and deletion of your information.
6. Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact Prime Time Oil Change at info@primetimeoilchange.com or (530) 845-3172.